Last Updated: 19-11-2025

At SJI LLC (“Company,” “we,” “our,” or “us”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and communication channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details, and any data you provide through our contact forms.
• Usage Data: IP address, browser type, device information, pages visited, and interaction patterns.
• Communication Records: Call logs, messages, and communication data shared during customer support or service interactions.

2. How We Use Your Information

We use collected information to:

• Provide and improve our call center and customer experience services
• Respond to inquiries and deliver requested support
• Communicate updates, service notifications, or marketing messages (with your consent)
• Maintain internal records and ensure service quality
• Comply with legal obligations and prevent fraud

3. How We Share Information

We do not sell or rent your information.

We may share data only with:

• Trusted service providers assisting in operations
• Legal authorities, if required by law
• Business partners under confidentiality agreements

4. Data Security

We use secure servers, encryption, access restrictions, and monitoring systems to protect your information from unauthorized access, alteration, or misuse.

5. Cookies and Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access and review your personal information
• Request correction or deletion
• Opt out of marketing communications
• Withdraw consent at any time

7. Third-Party Links

Our website may contain external links. We are not responsible for the content or policies of third-party websites.

8. Contact Information

SJI LLC
251 S Olive St,
Los Angeles, CA 90012

Email:info@sjl.llc